What to Do After a Minor Car Accident in Ottawa: A Step-by-Step Repair Guide

Even a small fender bender can leave you feeling shaken and uncertain about what to do next. Whether you backed into a post, bumped another vehicle in traffic, or were sideswiped in a parking lot, minor accidents are more common than you might think.

At European Auto Care Body Shop, we help Ottawa drivers navigate the post-accident process every day—with quick estimates, professional repairs, and support through your insurance claim.

1. Make Sure Everyone Is Safe

If anyone is injured, call 911 immediately. For minor accidents, move the vehicles out of traffic if it’s safe to do so. Turn on hazard lights and stay calm.

2. Exchange Information

You’re legally required to share:

• Name and contact info
• Driver’s licence number
• Licence plate number
• Insurance provider and policy number

Tip: Use your smartphone to take pictures of the other driver’s documents.

3. Document the Damage

Use your phone to take:

• Photos of your vehicle (close-ups and wide shots)
• Any damage to the other vehicle
• Skid marks or debris
• Street signs or intersections nearby

The more documentation, the better—for insurance and repair accuracy.

4. Report the Accident (If Required)

In Ontario, you must report a collision to a Collision Reporting Centre if:

• The total damage appears over $2,000
• There’s any injury
• The accident involved a parked or unattended car

Ottawa’s Collision Reporting Centre:
474 Elgin Street, Ottawa ON

5. Notify Your Insurance Company

Even for minor damage, inform your insurer. They’ll tell you if your policy covers repairs and may provide a claim number. You’re not required to use their “preferred” repair shop—you can choose your own.

6. Book an Estimate at a Reputable Auto Body Shop

Even small dents, scratches, or bumper cracks can lead to rust, alignment issues, or resale value loss. Let a trusted technician inspect the damage.

At European Auto Care, we offer:

• Free estimates with no obligation
• Paintless dent repair (where possible)
• OEM-grade paint matching
• Insurance-approved repairs
• Fast turnaround times

We’ll guide you through the insurance process and get your vehicle back to factory condition—without breaking the bank.

7. Don’t Delay Minor Repairs

Small damage can quickly get worse—especially in Ottawa’s winter conditions. Early repairs help:

• Prevent rust
• Maintain your vehicle’s value
• Ensure hidden frame damage is addressed

Get a Free Damage Assessment Today

If you’ve been in a minor accident, we’re here to help. Our experienced team will inspect the damage, explain your options, and work directly with your insurance provider to make things simple.

Contact us now, call or text +1 613-727-1350 to book your free estimate.