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Get to Know the Team at Our Auto Body Shop in Ottawa

For over 30 years, European Auto Care Body Shop has been Ottawa’s top choice for expert auto body repair, collision services, and custom vehicle care.

Our commitment to excellence has earned the trust of thousands of Ottawa drivers, building a reputation for quality workmanship, reliable service, and affordable pricing.

Why Choose European
Auto Care Body Shop?

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    Experience & Expertise

    With decades of experience, our highly-trained technicians are equipped to handle any auto body repair or customization project.

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    State-of-the-Art Facility

    Our fully-equipped shop uses the latest tools and technology to ensure precision and quality in every repair.

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    Customer-Centric Approach

    We prioritize customer satisfaction, offering transparent pricing, free estimates, and a hassle-free repair process.

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Why Ottawa Drivers Trust Us

The auto body repair industry often leaves customers frustrated by inconsistent pricing and poor service. Many have faced unexpected charges or disappointing results.

At European Auto Care Body Shop, we do things differently. We’re committed to transparency, fair pricing, and exceptional craftsmanship.

Our team takes the time to explain every step, offer competitive quotes, and deliver work that meets the highest standards. That’s why Ottawa drivers return to us—and refer others—when they want honest, high-quality repairs done right the first time.

who we are

Meet the dedicated professionals who are committed to making your vehicle look its absolute best. Our team’s expertise and passion ensure top-notch results every time.

  • Sung Lim

    Sung Lim

    Co-Owner | Certified Automotive Service Technician | Auto Body Painter | Auto Body and Collision Damage Repair Apprentice

    With years of experience in the auto repair industry, Sung also has a background in both Mechanical Engineering and an MBA, bringing a unique combination of technical expertise and business acumen to the team.

  • Kevin Lalonde

    Kevin Lalonde

    Co-Owner | Certified Auto Body and Collision Repair Technician | Auto Body Painter

    Kevin brings 20 years of experience in auto body repair and painting, making him a trusted expert in delivering high-quality craftsmanship.

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    Jim Watts

    Certified Auto Body Painter

    With over 30 years of experience, Jim is a seasoned professional in auto body painting and restoration, known for his meticulous attention to detail.

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    Andre Carriere

    Certified Auto Body and Collision Repair Technician | Auto Body Painter

    Andre has been in the industry for 35 years, offering extensive experience and exceptional skill in auto body repair and painting.

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    Derek Lavoie

    Auto Body and Collision Damage Repair Apprentice

    Driven by his passion for the auto body industry, Derek transitioned to this field after years of experience in a different industry, now pursuing his goal of becoming a skilled Auto Body Technician.

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    Matt Milford

    Automotive Service Technician Apprentice

    Matt has comprehensive experience working with European, Asian, and domestic vehicles, bringing versatile skills to the team.

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Customer Testimonials

We take pride in the quality of our work, and it shows in every repair. But don’t just take our word for it.

Here’s what customers from Ottawa, Kanata, Stittsville, Arnprior, Carleton Place, Almonte, Gatineau, and other surrounding communities are saying about their experience with European Auto Care Body Shop.

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    Rob Johnson
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    “Fantastic experience with zero pressure, a fair price and amazing results. Exactly what a consumer should hope for in every way. The owner Sung was friendly, up front and fair. I was referred by my auto mechanic when I asked about recommendations for some much needed body work on our family SUV. I dropped in with the vehicle and explained what I wanted to have done. A couple of days later (some calls were required to source a replacement part/panel) Sung called to give me some options on pricing and warned me of a potential need to replace my windshield – there was chance of breakage due to the need to remove prior to completing the body work. The pricing was very fair and the quality of work was excellent. I can seriously say that there is no need to go search around looking for multiple estimates – but do your due diligence if you have to – just don’t get fooled with the illusion of lower prices – the workmanship here is fantastic. HIGHLY recommend.”

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    Rebecca Bhabes Burke
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    “Sung, the owner, is a great individual, very honest, very friendly, respectful and very professional. Sung provided us his estimate and he went above and beyond what we were expecting. The Pricing? Wow.. amazing.. its very reasonable for the job well done. The job was top notch and fully undetectable. Don’t waste your time going to other body shops. WE would definitely highly recommend EAC and for sure, we will see you again in the future. Come see Sung for excellent work at a very fair price. Thank you so much Sung. Again, we would recommend European Auto Care to anyone.”

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    Melanie Drolet
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    “I had a wonderful experience with Sung and his team. I was referred to European Auto Care by my mechanic to get a hood replacement as it had completely rusted out and was unsafe to drive. I had been looking for over 2 years on my own but was unsuccessful in finding anything. After contacting Sung, he was able to find a new hood and get it replaced and painted for me perfectly, all within under 2 weeks. The paint job on the new hood was perfect and I couldn’t be happier with the results and the level of professionalism and kindness I received. The pricing was very reasonable and honest as well. I highly recommend Sung and his team at European Auto Care – I’m very grateful for their service and happy with the results in making my vehicle safe to drive. They’ll be my first call in the future.”

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    David Veal
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    “Mr. Sung and his team were recommended by my mechanic for two body work repairs on my F-250. Service and commination was highly professional through the entire process and the quality of work was exceptional. I was expecting to see a witness mark on one repair as it was on a seam which I thought could not be repaired. The repairs were perfect. True craftmanship, excellent work and a pleasure to deal with. Highly recommended. Thank you.”

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    Steven Poulin
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    “Good quality, fair price and honest, a rare trifecta to find in one place in this day and age. Lim is a great, hardworking and honest guy that you just know that you and your vehicle are in good hands. This place should probably win most people over by the shear fact that they’re the cheapest place around but add to that great quality and a guy with which you can leave your trust issues at home, it’s a wonder other body shops are still in business. Just drive by and talk to Lim. You’ll know in 30 seconds that this is the place you should be taking your car.”

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    Delores Riou
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    “Once again I was in need of body work on my car. I was willing to wait two months for **** to open his new relocated Body Shop. He had done work on my car several times in the past with excellent results. I was not surprised this time as he once again returned my car in show room quality. This gentleman is honest, prices are very reasonable, and very skilled. I am fortunate to have found his shop. I had occasion to talk to his employees who were also pleasant. I would definitely give him more than 5 stars.”

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    Amy
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    “Grateful and impressed by the work of Sung and his team at European Auto Care. My car door was replaced quickly and looks brand new. Beyond the quality of the repair, I appreciate the kindness and professionalism throughout the process. Thank you again!”

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    Gabrielle
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    “My experience with Sung at European auto Care has been great. I came in on a Friday, my car was worked on and returned good as new by Wednesday. I had other quotes from other people of over 3500-4200$ and he told me him and his team were good and he would try his very best to save me money big time. His price was 2800 and I was happy was the price and his professionalism was awesome thank you”

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    Paul Gauthier
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    “The quality of the work was outstanding. Completed faster than expected. The staff are friendly and helpful. I will always use this body shop in the future and have no hesitation in recommending them to everyone I know.”

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frequently asked questions

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  • How long have you been in business?

    We’ve proudly served Ottawa and surrounding communities for over 30 years, providing trusted auto body repair, custom paint work, and collision services.

  • Do you work with my insurance company?

    Yes, we work with all major insurance providers to ensure a smooth, hassle-free repair process. Our team handles the paperwork and communication on your behalf to make the experience as stress-free as possible.

  • Do you offer free estimates?

    Yes, we offer free, no-obligation estimates for all auto body repairs. Simply stop by our Ottawa shop or contact us to schedule an assessment. We’ll provide a detailed breakdown of the work needed—at no cost to you.

  • Do I need an appointment for an estimate?

    Walk-ins are welcome, but we recommend booking an appointment to ensure fast service and avoid wait times. You can call, text or email us to schedule.

  • How long will my repair take?

    Repair times vary depending on the damage, parts availability, and your insurance claim. Minor repairs may take 1–2 days, while more extensive collision work can take several days to a week. We’ll provide a timeline up front and keep you informed every step of the way.

  • Can you match my vehicle’s paint color?

    Absolutely. We use advanced color-matching technology and high-quality, environmentally friendly paints to ensure your vehicle’s new paint blends seamlessly with the original finish—whether it’s a factory color or a custom paint job.

  • What types of vehicles do you work on?

    We service all makes and models, including domestic, European, and luxury vehicles. Whether it’s a car, truck, SUV, or fleet vehicle—we’ve got the tools and expertise to restore it.

  • Do you offer loaner or rental vehicles?

    We don’t offer loaner vehicles, but we’re happy to help coordinate a rental vehicle at your cost, including free pickup and drop-off through one of our trusted partners.

  • Is your work guaranteed?

    Yes. We stand behind our repairs with a lifetime warranty on all workmanship and materials for as long as you own the vehicle.

  • Do you offer any discounts?

    Yes! We proudly offer a 10% discount on total labour from the estimate for seniors (65+) and first responders—including military, police, paramedics, nurses, and other emergency personnel (both current and retired).

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contact us today

Don’t wait to restore your vehicle to its prime condition. Visit our conveniently located Ottawa body shop or contact us to schedule your service.

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